Avoid Costly Hiring Mistakes

Pinnacle Executive Suites' Blog: Avoid Costly Hiring Mistakes:
Contributed by Melissa Marsh of HRinDemand, LLC

A bad hire can cost big bucks. Careerbuilder conducted a survey in August/September 2012 in which respondents estimated that bad hiring cost their organization between $25,000 and $50,000 in 2012. In many cases, it was reported, that bad hiring was related to the pressure of filling jobs too quickly and lack of thorough information gathering about the candidate before hire. Take the time to be thorough and do research.

Most importantly, take the time to interview an applicant thoroughly. One way to do this is with behaviorally based questions; avoid the off-the-cuff interview where you chat with the applicant because too often this leads to unreliable surface information. Behaviorally based questions are a great tool because past behavior is the best predictor of future behavior. The trick with behaviorally based interview questions is leading the applicant to answer the right way. Often, applicants want to give general, non-specific answers so the interviewer needs to probe and direct the applicant to answer with specific examples of past behaviors. Conducting a lengthy and thorough interview is well worth the time. It is amazing what applicants will say in an interview given the time to divulge!

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